SOC FPX 1150 Assessment 3 Relationship Building at Work

Status

Role

 How did their status or role impact how they engaged and collaborated with others?

(1–2 sentences each)

Rita

Senior Marketing Leader

Project leader responsible for managing multiple departments and ensuring deadlines and budgets were met.

Rita was an experienced staff member, and the project manager endowed her with the power to make decisions related to the project, but in some cases, she over-relied on Nimish, and this influenced some other members who felt that they were not being included.

Nimish

Technical Support Specialist (Marketing)

Offered distance-based technical support services and made sure that all members could use communication tools.

The remote location and language barrier hindered collaboration with Nimish, but his initiative to colleagues led to him being more active, becoming more inclusive and connected.

Dave

Graduate Marketing intern

Supported the team with market research, proposals, and presentations

Dave, as an intern, had less formal authority and was in a learning position, but he was able to make a significant contribution with ideas and administrative support.

Ernesto

Retired Industry Consultant

Provided expert advice. Gave direction, outlined challenges, and mentored junior employees.

While he had the necessary experience in the field, his knowledge was somewhat outdated. Just like others, he found it bothersome but managed to resolve conflicts and guide Dave on the path of development, which helped improve the work team.

Relationship-Building Strategies Supported by Evidence

Rita

The Mindfulness and Open Communication approach: She tried to be impartial in her confidence in Nimish, discussing the matter with the team before making her decisions and showing fairness in her thinking.

Nimish

Open Communication – Nimish is willing to go out of his way to resolve communication challenges by calling upon those who are on his team to find out their technological preferences and comfort, by making sure that everyone can effectively partner with him even though he is remotely based and has an accent.

Dave

Trust – Dave built trust since he ensured that all team members were attributed with his idea, which improved the relationships and portrayed his transparency and readiness to collaborate.

Ernesto

Mutual Respect – Ernesto has been mentoring Dave and showing him how to set goals and deadlines; this makes the intern grow professionally, although the knowledge base that Ernesto has is not as current. His mentorship is deferential both in the potential of Dave and in the fostering of a good working relationship.

Collaborative Strategy

How did the team use that strategy (provide evidence)?

1

Establish goals, roles, and responsibilities.

Being a project leader, Rita could assign responsibilities to all departments, and accountability was enhanced by Ernesto, who summed up matters across the departments.

2

Practice open communication and trust.

The members were considerate of the other team members even though there were issues like remote interaction and language accent disparities. Rita ensured that the discussion of similar topics as accents of Nimish and mentoring of Ernesto are transparent, and this helped build the respect towards the strong points of each one and what should be done to enhance them.