NHS FPX 6004 Assessment 3
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Training Agenda Presentation for Policy Implementation
Student name
Capella University
NHS-FPX6004: Healthcare Law and Policy
Professor Name
Submission Date
Slide: 1
Hello, my name is__________, Welcome to the training of our new heart failure discharge policy.
Slide: 2
Training Agenda Presentation for Policy Implementation
This will be a session that is aimed at giving you the rough outline of the policy recommendations and the role that each of you will play in the achievement of the policy. We will review the developed discharge checklist, medication reconciliation measures, and patient education strategy that will help to reduce the heart failure rehospitalization rate and patient outcomes.
It is during this training that you will acquire professional skills and knowledge in practice of these in your working situations on a day-to-day basis. Our joint venture will help improve the quality of care and gradually achieve our benchmark objectives of improving patient safety and compliance.
Slide: 3
Desired Impact of Implementing the New Policy on Benchmark Performance
The new policy will aim at cutting the readmission rate of 21.56 percent that is present in the heart failure patients in Southeast Health Medical Center to 19.7 percent or less in the next 12 months. A meta-analysis of systematic reviews has determined that effective communication and planned discharge activities at hospital discharge were strong predictors of a reduction in the hospital readmission rates and patient outcomes (Becker et al., 2021). This transformation will be attainable through a systematic discharge checklist, pharmacist-dose check, patient education through a teach-back, and seven days post-discharge after calls.
The pilot group involved heart failure nurse navigators, pharmacists, and care managers because they are the immediate stakeholders of the discharge planning and follow-up care. This team will be the first to implement the changes to provide major feedback on the subsequent implementation. The rate of readmission and satisfaction of the patients, as well as the timeliness in seeing the physician after discharge, are some of the key indicators that will be calibrated to create the desirable results. They will have a direct impact on the performance of the hospital and its adherence to the Hospital Readmission Reduction Program (HRRP) to evade the risk of fines.
Implementation and Effects on the Role Group’s Daily Work Routines
The shift in the routine working of the team of pilots will be required in the new policy. The nurse navigators can now use a consistent checklist during the discharge stage, and the medication reconciliation is implemented, and the patient must be informed by utilizing the teach-back method. The pharmacist will be more engaged in the pharmacist’s medication management process, whereby all prescriptions will be reconciled during admission and discharge. The care managers will schedule the post-discharge follow-ups and schedule them according to their visits.
Such transformations were also time-consuming and burdensome in terms of coordination skills, yet provided a major relief to the process of patient care (Coppa et al., 2021). The pilot group will also offer quality experiences regarding the efficiencies of the different workflows that will be incorporated in the entire implementation plan as the policy is adopted. It will make it easier to run the organization on a daily basis, so that the employees will be in a position to handle extra duties without compromising the quality of service they can offer.
Slide: 4
Role and Importance of the Pilot Group in Implementing the New Policy
The other required instrument for the effective execution of the new policy is the pilot group, which will include heart failure nurse navigators, pharmacists, and care managers. They themselves are the ones to indulge in patient care, discharge planning, and follow-up, and this fact is their direct contribution to the reduced readmission rates. This group buy-in is necessary since they guarantee the success of the implementation of changes into the everyday clinical processes.
They will bring their skills in medication reconciliation, patient education, and enabling them to mediate care such that the new policy will be implemented in a proper manner, and the challenges that arise will be revealed at the early stages. The study showed that the design discharge strategies had a significant effect on preventing readmission rates in heart failure patients, as it was proven in a randomized controlled trial that discharge preparation intervention significantly influenced preparedness to leave the hospital and the percentage of unexpected readmissions were reduced to 37.2 to 11.4 and 32.6 to 6.8 at one and three months, respectively (Shan et al., 2025).
In order to empower the group, they should be included in the implementation process by making decisions, since their views should be considered and included. Individual communication and compliments, such as acknowledging their role, will assist in changing their opinion of owning and being accountable, which is the ultimate measure of policy success.
Empowering Future Vision: Positive Contributions of the Group
This will make the heart failure nurse navigators, pharmacists, and care managers critical towards becoming the key agents of instilling the culture of continuous improvement in the healthcare facility in the future. With the implementation of such a new policy, the readmissions were not only minimized, but also the general patient outcomes and quality of care were enhanced (Inam et al., 2025). They will work as the model for other departments and show them how evidence-based methods can be applicable to preventing unnecessary readmissions.
When this group succeeds, the other teams will have no option but to do so, and this will create a cooperative environment with the interest of taking care of patients. They will, thus, contribute to being a leader in quality of health care or patient safety, as well as compliance with the regulations. They will eventually deliver quality in their services, hence their services will be invaluable resources to the hospital’s mission of delivering quality and safe healthcare.
Slide: 5
Resources Needed to Effectively Implement the Training Session
Several resources will be required in the process to actualize the training session of the new policy successfully. They involve the training content, step-by-step explanation of the policy handbook and policy components diagram, handouts for the structured discharge checklist, and policy to reconcile medications. Among the technological resources that it will require are a projector that will be used to present and a simulation lab/classroom where it can practice. The attendance of a professional facilitator/trainer is also going to be required, preferably with knowledge of the policy and its implementations in the clinical environment.
Creating time for all activities was also important. The agenda was composed of spaces to present the presentations, group discussions, role-playing, and question-answer activities to engage the participants (Addis et al., 2023). The session will last two hours, but the material will determine the session, since in the case of a 30-minute presentation, 45 minutes of interactive discussions and demonstration, and 15 minutes of questions and conclusion, the session will be effective and will elicit the required time.
Justification for the Effectiveness of Proposed Activities
The learning and acquisition of skills will also be facilitated by the recommended activities, as they will provide practical and theoretical solutions. The background and introduction necessary to the new policy will be included in the presentation, so that everyone will be aware of the purpose and importance of the new policy. The role-plays assisted the participants in rehearsing the process of implementing the discharge checklist and medication reconciliation guidelines that proved useful in the practical education and made them feel more confident regarding their ability to implement the policy (Stolldorf et al., 2021).
The meeting with the ministers will provide the participants with the chance to make suggestions, address their concerns, and discuss the real-life cases, which will bring the policy to life. These interactive procedures will not only sensitize them to the same but will also prepare the staff in a way that they will enforce the policy well. The practical methodology would make the pilot group realize that it is ready to embrace the changes, which will boost its ability to adapt to new working processes.
Slide: 6
Conclusion
Another issue that is important related to the enhancement of patient outcome and reduced readmission is the appropriate implementation of the new heart failure discharge policy. The type of training that we will be offering in contemporary times will assist our pilot group to be armed with the tools and skills essential to incorporate such practices effectively into the normal lives of the pilot group. With the use of the guidelines in the policy, we will be capable of improving the quality of the services, compliance with the regulations, and eventually deliver more healthcare outcomes to our patients. Being a participant in the process and contributing to feedback will be the highest input you would make in the process and will be critical in the policy development as well as its growth in the organization.
For the first assessment of this class visit: NHS FPX 6004 Assessment 1
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NHS FPX 6004 Assessment 3
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References for
NHS FPX 6004 Assessment 3
Below are references for NHS FPX 6004 Assessment 3:
Addis, B. A., Gelaw, Y. M., Eyowas, F. A., Bogale, T. W., Aynalem, Z. B., & Guadie, H. A. (2023). Time wasted by health professionals is time not invested in patients: Time management practice and associated factors among health professionals at public hospitals: A multicenter mixed method study. Frontiers in Public Health, 11(11), 1159275. NCBI. https://doi.org/10.3389/fpubh.2023.1159275
Coppa, K., Kim, E. J., Oppenheim, M. I., Bock, K. R., Conigliaro, J., & Hirsch, J. S. (2021). Examination of post-discharge follow-up appointment status and 30-day readmission. Journal of General Internal Medicine, 36(5), 1214–1221. https://doi.org/10.1007/s11606-020-06569-5
Advancing heart failure care through disease management programs: A comprehensive framework to improve outcomes. Journal of Cardiovascular Development and Disease, 12(8), 302–302. https://doi.org/10.3390/jcdd12080302
Shan, M., Xu, Y., Xi, G., & Ding, Y. (2025). Effects of interventions on the readiness for hospital discharge in elderly patients with chronic heart failure: a randomized controlled trial. Biomed Central, 24(1). https://doi.org/10.1186/s12912-025-03715-4
Stolldorf, D. P., Ridner, S. H., Vogus, T. J., Roumie, C. L., Schnipper, J. L., Dietrich, M. S., Schlundt, D. G., & Kripalani, S. (2021). Implementation strategies in the context of medication reconciliation: A qualitative study. Implementation Science Communications, 2(1). https://doi.org/10.1186/s43058-021-00162-5
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